Fawlty Towers is a timeless classic that has entertained millions.

Now, Prunella Scales — the beloved British actress best known for her unforgettable role as Sybil Fawlty in the iconic sitcom — has passed away.

Watching Fawlty Towers will never feel the same after receiving the heartbreaking news that Prunella Scales is no longer with us.

The beloved British actress who brought wit, warmth, and razor-sharp humor to the role of Sybil Fawlty in the timeless sitcom Fawlty Towers, has died at the age of 93.

Her family confirmed that the legendary performer passed away “peacefully at home in London,” surrounded by love, according to BBC.

Her sons, Samuel and Joseph, said in a statement:

“Our darling mother Prunella Scales died peacefully at home in London yesterday. She was 93. Although dementia forced her retirement from a remarkable acting career of nearly 70 years, she continued to live at home.”

Struggling to remember lines
They added that their mother had been watching Fawlty Towers the day before she passed.

Scales had been diagnosed with vascular dementia in 2013, a condition that slowly took her away from the public eye but never dimmed the affection audiences felt for her. People close to her realized something was wrong in 2003, when she began struggling to remember her lines during a stage production.

The cast of Fawlty Towers actors Prunella Scales, Connie Booth, John Cleese and Andrew Sachs on the BBC set whilst filming the comedy show in London, UK, on Thursday, January 18, 1979. (Photo by Bryn Colton/Getty Images)
Her husband, veteran actor Timothy West, died in November of last year.

The couple, married for more than six decades, shared two sons and one stepdaughter, as well as seven grandchildren and four great-grandchildren.

“We would like to thank all those who gave Pru such wonderful care at the end of her life,” her family added. “Her last days were comfortable, contented, and surrounded by love.”

Defined British comedy
Over a career spanning nearly seven decades, Scales became one of Britain’s most beloved comic talents. Her breakout came in the BBC sitcom The Marriage Lines (1961–66), where she played a frustrated newlywed alongside Richard Briers. But it was her role in Fawlty Towers that made her a household name.

Playing opposite John Cleese, who portrayed the bumbling hotel manager Basil Fawlty, Scales turned Sybil — with her signature perm, sharp suits, and cutting wit — into one of television’s most memorable characters.

When Basil’s plans inevitably collapsed into chaos, Sybil would sweep in to set things straight, or to take advantage of his latest disaster. Cleese’s Basil, terrified of his domineering wife, often referred to her behind her back as “the dragon,” “my little piranha fish,” or “my nest of vipers.”

Arthur Edwards – WPA Pool/Getty Images
Scales, standing at just 5-foot-3 next to Cleese’s towering 6-foot-5 frame, met his manic energy with unmatched comic timing and authority. Her sharp delivery of “BASIL!” became an iconic moment in British TV history.

Speaking about the show years later, Scales said:

“I feel very grateful for Sybil. Fawlty Towers was very hard to make, but it was very stimulating.”

Beyond Fawlty Towers
Scales’s acting range extended far beyond comedy. She earned a BAFTA nomination for her portrayal of Queen Elizabeth II in Alan Bennett’s A Question of Attribution (1991).

Still, to millions, she would forever remain Sybil Fawlty — the unflappable foil to Cleese’s chaotic Basil.

Later in life, she found a new audience with her husband, Timothy West, in Channel 4’s Great Canal Journeys. The series followed the couple as they navigated waterways across Britain and Europe, sharing tender reflections on love, aging, and her struggle with dementia.

Chris Jackson/Getty Images
“We didn’t start out thinking it was going to be an especially exciting performance for people to watch,” West said in a 2023 interview. “But for 10 series, we made canals captivating. We were good at it.”

Their onscreen partnership became a symbol of enduring devotion. The Guardian once called the show “one of the greatest love stories on TV.” West, who often cared for Scales as her dementia progressed, reminded viewers that love and laughter could coexist with loss.

Remembered as a national treasure
Tributes have poured in since news of her passing. Broadcaster Gyles Brandreth called her “a funny, intelligent, interesting, gifted human being.” BBC’s comedy director Jon Petrie added:

“She was a national treasure whose brilliance as Sybil Fawlty lit up screens and still makes us laugh today.”

Corinne Mills, interim chief executive of Alzheimer’s Society, praised Scales not only for her work but for her courage in speaking publicly about dementia:

“Prunella was an inspiration not just for her achievements on screen, but because she spoke so openly about living with dementia, shining an important light on the UK’s biggest killer.”

Prunella Scales leaves behind a remarkable legacy — one built on laughter, love, and resilience. From her sharp-tongued brilliance as Sybil Fawlty to her gentle strength on Great Canal Journeys, she showed the world what it means to live — and love — fully. We cherish the wonderful memories you gave us in front of the camera and on stage!

💐 Rest in peace, Prunella Scales. Thank you for the laughter.