The client is always right.

Little Johnny’s Encounter at Work: The Boss Calls Little Johnny Little Johnny was yelled at by the boss to come to his office right away.

Talk Starts Tiny Johnny said, “Yes, sir!” right away.

The Boss Handles the Problem The boss, who emphasized the idea that the customer is always right, confronted Little Johnny about arguing with a recently-departed customer.

Request for Clarification “Are you understanding?” the supervisor inquired.

Little Johnny’s Reaction “Yes, sir! The client is always correct.

Additional Research The boss asked, “So, what were you arguing about with that customer?”

Young Johnny’s Justification “He said, sir, my boss is a fool and a fool!”

Boss Responds The boss called the customer stupid and showed contempt for his actions. He said to Little Johnny, “What did you say to him?”